Our AI system continuously analyzes online communities, forums, and discussion platforms to map where different types of customers discuss their problems and seek solutions. During setup, you tell us: • What you sell • Who your customers are Our AI matches you to the right places automatically. You can search manually (default) or enable automated monitoring—your choice. You'll see where each lead comes from when you view them.

Currently: Reddit You can search or monitor specific subreddits where your customers actually discuss problems. Our AI automatically matches you to the most relevant subreddits based on what you sell and who your customers are. Search manually (default) or enable automated monitoring—your choice. Coming soon: Facebook Groups, LinkedIn Groups, Discord servers, and more places where your customers discuss problems. We're constantly adding new platforms based on user requests.

Because you don't need more. You need BETTER. Let's do the math: • 30 quality leads per day • 35% reply rate = 10 conversations per day • Can you handle 10 conversations per day? Yes. • 5% close rate = 1-2 customers per week That's 4-8 new customers per month from a $29/mo tool. vs Other tools giving you 500 leads per day: • 500 leads (overwhelming) • 10% reply rate = 50 conversations (impossible to handle) • You give up after 3 days because it's too much work Quality beats quantity. Always. We'd rather you close 5 customers from 50 leads than give up because you're drowning in 500 garbage leads.

You respond manually. Here's why: Authentic, helpful responses work. Automated spam doesn't. Reddit and other platforms ban obvious automation. More importantly, people can smell automated messages from a mile away and ignore them. What we give you: ✓ High-quality leads (so you're not wasting time) ✓ Message templates proven to get 35% reply rates ✓ Context about the lead (so you can personalize in 30 seconds) But YOU send the message in your own voice. Average time per lead: 2 minutes Average reply rate: 35% Manual but efficient beats automated and ignored.

Yes, you'll see where each lead comes from when you view them. Example lead card: "Posted 3 hours ago in r/freelance by u/john_designer" "Posted 5 hours ago in Facebook Group: 'SaaS Founders'" Why we show this: • Transparency (you see exactly where we found them) • Context (helps you customize your reply) • Learning (you'll discover places you never thought of) During setup, we don't show you the specific places upfront. We find them for you and you can start searching immediately (or enable automated monitoring if you prefer). You discover them naturally when you see your first leads.

Yes! After seeing your initial leads, you can: • Remove places that aren't relevant • Add specific places you want to search or monitor • Pause automated monitoring for certain places (if enabled) • Adjust at any time Most users stick with our recommendations because we've done the research, but you have full control if you want to customize. Pro tip: Give our recommendations 2-3 weeks before customizing. Often the best leads come from places you'd never expect.

During setup, if we can't find active places where your specific customers discuss problems, we'll let you know. Ralix works best for: ✓ B2B SaaS (developers, founders, marketers very active online) ✓ Freelancers and service providers (active in multiple communities) ✓ E-commerce and small business owners (seek advice online) ✓ Technical products (developers, designers, etc.) May not work well for: ✗ Enterprise C-suite (they're not on Reddit asking for recommendations) ✗ Very niche industries (<1,000 people globally) ✗ Offline-only local businesses We'll tell you honestly during setup if Ralix is a good fit. We'd rather be upfront than take your money if we can't deliver value.

Timeline after signup: First 5 minutes: • Complete setup (what you sell, who you serve) • Start searching immediately (or enable automated monitoring if you prefer) First 24 hours: • First leads appear in your dashboard • Typically 3-10 leads in first day First week: • 20-50 leads (depending on your niche) • Send first messages using templates • Get first replies (typically 35% reply rate) First month: • 100-200 quality leads • 30-50 conversations • 3-5 customers closed (typical) Most founders close their first customer within 2-3 weeks.

Yes. We take security seriously: ✓ All data encrypted in transit (TLS/SSL) ✓ All data encrypted at rest (AES-256) ✓ No sharing of your data with third parties ✓ You can delete your account and all data anytime What we access: • Public posts on Reddit and X (already publicly visible) • Your product information (what you sell) • Which leads you've contacted (to track your funnel) What we DON'T access: ✗ Your Reddit or X passwords (we use OAuth) ✗ Your private messages ✗ Your customer's personal information We're building a tool for founders, not a data harvesting operation.

YES. Ralix is perfect for getting your first 10-50 customers. In fact, early-stage founders often see the best results because: ✓ You have time to respond quickly (not overwhelmed with customers) ✓ You're hungry and focused (not distracted by operations) ✓ Each customer means more to you (higher close rate) ✓ You can iterate based on feedback from early customers Many of our users closed their first paying customer ever using Ralix. START HERE: Day 1-7: Get your first 3 conversations Day 8-14: Close your first customer Day 15-30: Close 2-4 more customers Day 31+: You have a real business The best time to start finding customers is before you need them.

You COULD search Reddit yourself manually. Here's what that looks like: MANUAL APPROACH (without Ralix): • Check multiple places daily (60-90 min/day) • Read through 100+ posts to find 3-5 good ones • Track which posts you've already seen (spreadsheet chaos) • Remember to check back for replies (usually forget) • Figure out what to say (blank screen syndrome) • Track which leads converted (never happens) • Do this every single day without fail TIME: 60-90 minutes per day QUIT RATE: 90% within 2 weeks (too tedious) WITH RALIX: • Search manually (default) or enable automated monitoring—your choice • We score by intent (only show 7+ scores) • We track what you've seen • We notify you of replies • We provide message templates • We track your conversion funnel TIME: 10-15 minutes per day CONSISTENCY: High (it's easy to keep doing) Even if you know WHERE to look, Ralix makes finding and managing leads much more efficient. You can search on-demand or enable automated monitoring to find leads continuously. Most founders try manual for 3 days, get overwhelmed, and quit. Ralix makes it sustainable long-term.

Yes, cancel anytime with one click in your dashboard. No phone calls required. No "are you sure?" guilt trips. No cancellation fees. Just click "Cancel Subscription" and you're done. You'll keep access until the end of your billing period, then your account switches to free tier (25 lifetime leads). Your data stays intact in case you want to come back later. We'd rather make the product so good that you don't want to cancel, not trap you with complicated cancellation processes.